Hundreds of our employees are having a common recurring dream these days. All of them are dreaming about their moment…
Beware of Call Centers! They can be a scary place. Most of the call centers outsourcing vendors are in offshore…
Customer behavior is forever changing. And accordingly the methods of customer service as well. Earlier in the days of yore,…
Attending phone calls is no mean task. You have to be calm and polite throughout as you answer largely similar…
None of us likes to work on holidays, yet everybody expects their customer care center to be working on a…
The big picture seems to be changing. Small is the new big. Or at least here at BlueChip! The numbers…
We at Bluechip Callcenter have a simple, fundamental work principle– ‘Highest priority to highest quality.’ From the smallest trivial tasks…
Partnering with the right call center outsourcing vendor is very important for organizations. As they are going to trust them…
None can deny the importance of having satisfied customers as they are the most important aspect of today’s business setup.…
One of the major problems faced by agents working in a call center outsourcing company is the background noise. Management…