Nothing diminishes the value of a product worse than bad customer service. You can have the best product in the market, but if your customer service leaves buyers disappointed, it will definitely impact your business prospects.
With several businesses striving to grab customers’ attention, it is disappointing to see their lack of sensitivity towards already-existing customers. It is actually the inexperience of companies that makes them prioritize their products, so much so, that they do not even think about customers’ experience while using their product. Do you know successful businesses do not always have the best product? If you believe otherwise, then think again.Continue reading