Every firm aims to improve the sales of their products/services by applying cross-selling and upselling techniques. Let’s first understand what…
Generally, call centers are known to reinforce the relation between the clients and the company. The call centers mainly have…
There is a conception that outbound call center services are solely made for the purpose of making telemarketing calls through…
A contact center is an area where the phone never stops ringing and the pings keep on coming endlessly. Have…
Customers are the most important members of a business, whether it is small or large. They are sources of revenue…