Himanshu Shami

Top 3 Technology Trends in BPO and Call Center Service Industry

There was a debate on one of the Google hangouts on the topic – “Will Technology Kill the Call Center?”…

13 years ago

Customer is the King of Your Business Kingdom

You have to conquer the market. You have to expand your empire. In more ways than one, your business is…

13 years ago

Make Your Business Work 24×7, Not Your Employees

None of us likes to work on holidays, yet everybody expects their customer care center to be working on a…

13 years ago

Call Center Services for Small Businesses on the boom

The big picture seems to be changing. Small is the new big. Or at least here at BlueChip! The numbers…

13 years ago

How to Choose Between Human Answering Phones and Automated IVR Services?

Every business which needs a service to just basically receive their phone calls gets confused whether should they go for…

13 years ago