Scripting has become a very normal thing for call centers and they have become too dependent on them. However, saying…
It has been rightly said that customer is the king as customers have the power to both make you and…
Besides being the night for celebrations, 31st December is also the Award night at BlueChip Callcenter. The Employees of the…
Called as the ‘festival of lights’, Diwali is one of the most celebrated Hindu festivals. Everybody dresses up in new…
India has been the front-runner in the BPO and Call Center industry. It has served the top brands of the…
Contrary to the popular notion, a good call center agent is not just someone who speaks fluently in global neutral…
Humanity hasn’t been able to measure everything. There is no machine which can calculate the honesty of a person. There…
Call center industry blooms only with the qualitative service and the services can only be better when the BPOs hire…
The operations department of call center repeatedly devotes their precious time and effort in data monitoring and display solution. All…
Call center services gets utmost popularity only when the customer care service levels is meeting the demands of the customers.…