Managing appointments professionally has always remained the Achilles heels of businesses around the globe. The bigger the business, the more…
Nowadays, analytics are everywhere. Big data, AI (Artificial Intelligence), BI (Business Intelligence) and what not, there are so many technologies…
To accommodate customers’ preferences, various methods of imparting customer support services have been devised. From email and chat support to…
When it comes to resolving customers’ issues, the timing of the fix is the most important. Regardless of how well…
Email marketing is a vital element of the twenty-first century. It is just one of the most useful techniques of…
In the light of intense competition between companies, the role of call centers has become extremely important. At Bluechip Callcenter,…