Inbound call centers are a crucial component of modern-day business operations. They perform the most important task i.e., keep customers…
Call center services are a major cost center for businesses. Whether they are run in-house or outsourced, the costing of…
Nowadays, analytics are everywhere. Big data, AI (Artificial Intelligence), BI (Business Intelligence) and what not, there are so many technologies…
To accommodate customers’ preferences, various methods of imparting customer support services have been devised. From email and chat support to…
In the light of intense competition between companies, the role of call centers has become extremely important. At Bluechip Callcenter,…