Money making is the main purpose of any business. Similarly, the main purpose of outsourcing has always been reducing costs…
According to a report, one in 3000 calls received by an inbound call center is fraudulent in nature. This may…
Call center industry is just like living organisms. It continues to evolve for becoming fit for the survival with changing…
Over the last decade, the number of companies that use a call centre outsourcing vendor has increased considerably. Setting up…
The life at a call center is very interesting for people who want to make it their long term career.…