Call center services are a major cost center for businesses. Whether they are run in-house or outsourced, the costing of…
Have you ever thought that your in-house call center can do better? Are you unsure about meeting new requirements posed…
Let’s be honest, customers really don’t know about the people they do business with. They may have heard about the…
Computer viruses have become a major problem for businesses that rely on data for their day-to-day operations. A single virus…
Nowadays, analytics are everywhere. Big data, AI (Artificial Intelligence), BI (Business Intelligence) and what not, there are so many technologies…