Every firm aims to improve the sales of their products/services by applying cross-selling and upselling techniques. Let’s first understand what…
Generally, call centers are known to reinforce the relation between the clients and the company. The call centers mainly have…
There is a conception that outbound call center services are solely made for the purpose of making telemarketing calls through…
A contact center is an area where the phone never stops ringing and the pings keep on coming endlessly. Have…
Customers are the most important members of a business, whether it is small or large. They are sources of revenue…
Over the years we have evolved with the persisting trends in the industry. We are not a blindfolded call center…
A modern buyer is far more conscious than before and seeks detailed information about a outsourcing service. In the absence…
Businesses are always looking for ways to enhance their productivity and profits. The best way of bringing in more business…
Most of the businesses utilize the services of call centers to interact with the present as well as potential customers.…
The business world has seen a huge rise in outsourcing services and the trend is being followed by each and…