Himanshu Shami

Dedicating Call Center Executives on Queue Metrics – It is Easy

The operations department of call center repeatedly devotes their precious time and effort in data monitoring and display solution. All…

14 years ago

Monitoring In Inbound Call Centres Can Be Better Now

The revolution of customer service led by the call centers in the modern business chapters has virtually changed the perspective…

14 years ago

Permanent Solutions to Blunders in Customer Care Services

Call center services gets utmost popularity only when the customer care service levels is meeting the demands of the customers.…

14 years ago

Enforcing Agent Coaching in Call Centers is Obligatory

Motivation and dedication are two factors that build the personality of an individual to achieve their goals in a better…

14 years ago

How to Cure Team Failure in a Phone Answering Service Center

The performance level of a team is matter of great concern for many business establishments. Especially, when it comes to…

14 years ago