Friendship is a beautiful thing. When you become friends with someone, you start treating them differently. Small mistakes are ignored and big mistakes are corrected, not ridiculed. The day-to-day interactions are done from the heart and not the mind. Come to think of it, everything becomes better with friends.
In the competitive world of today, friendships are a rarity, almost non-existent. But what if I tell you, it is possible to make friends despite all the challenges. It is still possible to inculcate the emotion of friendship in your customers. Friendships can still be created if you outsource customer care to a call center that provides 24/7 support.Continue reading